Frequently Asked Questions

Archive 2024-2025

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Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Fall Early Arrival (coverage beginning 08/01/2024) - 06/22/2024 - 08/25/2024

Fall (coverage beginning 09/01/2024) - 06/22/2024 - 09/30/2024 

(Fall Installment Option ends 09/30/2024)

Spring/Summer (coverage beginning 01/01/2025) - 11/15/2024 - 02/14/2025

(Spring/Summer Installment Option ends 01/31/2025)

Summer I (coverage beginning 05/17/2025) - 04/01/2025 - 06/03/2025 

Summer II (coverage beginning 07/01/2025) - 06/04/2025 - 07/15/2025

Online Enrollment

Domestic Students

International Students (Mandatory)

J-1 Scholars

Continuation Insurance

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Early Fall Arrival (new International Students) - 07/28/2024 - 08/22/2024

Fall - 08/02/2024 - 09/07/2024

Spring/Summer - 12/08/2024 - 02/01/2025

Summer - 04/19/2025 - 06/03/2025

Summer II - 06/04/2025 - 07/12/2025

The Texas A&M University System

Student Health Insurance Plan Waiver Criteria

The Texas A&M University System has established five circumstances in which an international student can request a waiver to the student health insurance plan by providing alternative health insurance coverage. In order to be approved for a waiver, your alternate health coverage must meet the requirements as set in the System Regulation and be submitted with proof documentation prior to the deadline.

Please review these prior to submitting your waiver request.

  1. Student is sponsored by the United States government; or
  2. Student is sponsored by a foreign government recognized by the United States or certain international, government-sponsored, or non-governmental organizations, and covered under a health plan that is compliant with the Affordable Care Act (ACA). If the health plan does not include medical evacuation and repatriation, a rider must be purchased providing coverage at equal limits to the SHIP; or
  3. Student is enrolled in an employer-provided group health plan that is compliant with the ACA. If the health plan does not include medical evacuation and repatriation, a rider must be purchased providing coverage at equal limits to the SHIP; or
  4. Student is enrolled in only distance learning programs; or
  5. Student is involved in intercollegiate athletics and coverage for all medical insurance is provided through a policy as part of the current sports accident medical policy approved by System Risk Management.
  6. Alternative coverage for the Summer semester must be effective 5/17/25 – 08/31/25.
  7. Travel Plans are not acceptable plans to waive the insurance coverage unless sponsored by US Employer or Foreign Government.

Requirements:

  1. Policy provides the Essential Minimum Benefits required by the PPACA with no annual limits.
  2. Policies annual Deductible of no more than U.S. $500 (except for employer plans.)
  3. Policy contains no exclusions for pre-existing conditions.
  4. Proof of Repatriation expenses in the amount of no less than $25,000.
  5. Proof of expenses associated with the medical evacuation of the insured to the insured’s home country of no less than $50,000.

Acquire the following scanned documents before clicking below to submit your waiver information:

  1. A scanned copy of the front and back of your health insurance ID card indicating you are a covered member.
  2. A scanned copy of your complete policy, including exclusions & limitations and dependent coverage.

Students that wish to waive for the Summer semester:

CLICK HERE TO SUBMIT YOUR WAIVER REQUEST ONLY IF YOU MEET ONE OF THE ABOVE CRITERIA & HAVE YOUR SCANNED DOCUMENTS READY

Please contact Academic HealthPlans at help.ahpcare.com if you have questions.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

 

  • Click on the Form Finder and complete claim form, attach the completed form and the original bill issued by the provider and select "Claims Submission Attachments" in the subject dropdown, or; mail the the form and the original bill issued by your provider to the address printed at the top of the claims form.
  • Allow 30 days for the claims review. You can view the status of your claims in your Blue Access for Members (BAM) account.

Regulatory Notices

Enhanced Products

Optional Dental Coverage

Offered in partnership with BCBS

Optional Vision Plan

Offered in partnership with BCBS

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 581-0368
24/7 Nurseline
1 (855) 267-0214
Dental/Vision Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help desk is available 24 hours a day, 7 days a week.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected